Exam Objectives Covered:
- 5.3 Given a scenario, troubleshoot common issues with network services.
Links:
- TestOut Courseware: https://labsimapp.testout.com/
Overview:
While some support scenarios require a top-to-bottom or bottom-to-top approach, in practical terms a lot of troubleshooting activity starts with the Network layer. Connectivity tests and configuration information can identify issues within this layer or inform your decision of whether to move up or down layers to pinpoint the cause of a problem.
Text Lessons:
- 4.6.1 IP Configuration Issues
Text and Video Lessons:
- 4.6.2 Duplicate IP and MAC Address Issues
- 4.6.3 IP Forwarding Issues
Lab/Activity:
- 4.6.4 Lab: Use ping and tracert on Windows
- 4.6.5 Lab: Use ping and traceroute on Linux
- 4.6.6 Lab: Assisted Troubleshooting 1
- 4.6.7 Lab: Assisted Troubleshooting 2
- 4.6.8 Lab: Assisted Troubleshooting 3
Quiz/Assessment:
- 4.6.9 Lesson Review (10 questions)
Topics Discussed:
- What are the symptoms of different IP misconfiguration scenarios?
- How can an incorrect subnet mask cause IP communication issues?
- What are the symptoms of an incorrect default gateway?
Assignment:
- Access the TestOut Courseware through the provided link.
- Study Lesson 4.6: IP Troubleshooting , and complete the 4.6.4 Lab: Use ping and tracert on Windows, 4.6.5 Lab: Use ping and traceroute on Linux, 4.6.6 Lab: Assisted Troubleshooting 1, 4.6.7 Lab: Assisted Troubleshooting 2, 4.6.8 Lab: Assisted Troubleshooting 3, and the 10 question 4.6.9 Lesson Review Exam to complete the Section.
Assigned: March 17th, 2025
Teacher Pacing Due Date: March 19th, 2025